Frequently Asked Questions

How do I pay?
You can pay using your UK debit or credit card, or via PayPal/Googlecheckout. We can also accept payment via direct bank transfers. We do not accept payment via Cheque or Postal Order.

When?
With any of our work you will be asked for a 50% deposit before we commence the work. Once we complete the draft to your requirement you will be asked for the remaining 50 % balance. Payment must be received no more than 5 days after the final draft has been agreed by the Client.

Why do I have to pay a deposit, what if I don't like the work?
There is a very simple reason for this - time is money. If we undertake work for you then we are committing to spending time designing the work and interacting with you. We need an equal commitment from our clients. If you are serious about commissioning work from Just Template IT then a 50% deposit should be no problem! You have seen the quality of our work.

Is the deposit returnable if I don't like the work?
Unfortunately, No; Just Template IT will have spent time working on your designs. Time does cost money. If you don't like what you see, when we send through drafts, then you have two options; 1, cut your losses or; 2, more sensibly, tell us why you didn't like the design and we will distribute the work to another designer and strive to give you something which is closer to what you had in mind. We aim to get it right - till your 100% happy. Please remember we are designers we aren’t likely to know your business so it's important to tell us what you like, providing us with as much information as you can before we start.

Do you offer payment terms?
Yes but only for existing Just Template IT clients who have already spent more than £1,000 on work from ourselves. Only under such conditions will Just Template IT consider you for end-of-month payment. An invoice will be issued at the end of the month (30th) and payment must be made within 5 working days.

Are there any hidden costs?
No. The price you see is the price you pay. All prices are subject to V.A.T the only exception would be if the original brief changed wildly in size or direction. However, we would explain this to the customer.

Does Just Template IT design internationally, or just for UK clients?
We will design for you no matter where you are in the world, that is the beauty of the internet, but you will need to either pay by bank transfer or PayPal. Just Template IT has already designed for clients in the US, Italy, Australia, Spain, Germany, France, Poland and Ireland.

The Company
Just Template IT is a brand and is owned by Just Applications Limited.

What applications do use to do your designs?
All work is originally designed in either PhotoShop/Fireworks or Flash/3D Studio. When we release the files to the Client we can provide the work in a variety of formats (png, psd, jpg, tif, gif, swf and bmp) you decide!

Do you keep all work on file?
Yes we do. All our work is archived and kept for you in case you come back to us to get something updated or you loose the files.

Do you work to deadlines?
Although Just Template IT strives for quick turnaround times to bring your the results you want (typically the first draft in 7 days on receipt of payment) we will only offer rough estimates on timescales. This is due to the fact that unforeseen circumstances arise that can put back delivery times. For further details please look at the Terms & Conditions.

The Reseller
The brand name Just Template IT is for all of the design products offered under the company 'Just Applications LTD'.

eBay Shops: How do I open an eBay Shop?
Sellers must meet the following requirements in order to set up an eBay Shop:
  • Have Direct Debit on file for payment of eBay fees (alternatively, the requirement for Irish sellers is to have a credit card or PayPal account on file for payment of seller fees), or
  • Have a Feedback rating of at least 10, or
  • If you have a PayPal account linked to your eBay account, have a feedback rating of at least 5.
If you meet these requirements, you can open an eBay Shop now. You'll be taken through a step-by-step process to name your Shop, choose your Shop's basic appearance, etc. You can have your Shop up and running in minutes!
Our Tools
11/01/2012
Why would I purchase an eBay template?

eBay users have been designing there own templates using free ones for well over 5 years now. 

Using either there own HTML skills or using advanced design provided by companies such as ours. 
In order to stand out from your competitors and promote brand awareness as well trust these are just some reasons
for taking the leap to buying an eBay template or eBay shop design.

I measure success by the obstacles you overcome the struggles you get through whilst maintaining that goal that belief that you will get to where you want to get to. 
At Just Applications we welcome new customers and help them where possible identifying areas of opportunity, sales campaigns and providing tips on how to market themselves on eBay.  It’s not just getting you to purchase a template design we’re about building a long term relationship.

We have seen many customers who have achieved there target.  An eBay template is built to help you make more money by bringing to the visiting buyer confidence and the persona that you are a trust worthy company and that you offer a hassle free route to sale – which of course will lead to more business.
 
We have measured the increase in sales by 30%.  We do this by taking a snap shot of your turnover from the last 90 days before you come on board.  Obviously this is an average as some customers products could be seasonal.  We take regular monthly checks to see if the customer is improving and we typically see some increase in the first 3 to 6 months which is very similar to our SEO (Search Engine Optimisation) projects that we are also involved in.  Remember you still have to consider your ranking on eBay and previous sales history.




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04/01/2012
GTC vs 30 days - It's my opinion!

I have given this subject much thought over the wine and christmas turkey.  In my opinion GTC is a way of eBay making more money. 

Well consider this before you shake your head! I understand the principle; I use eBay, but if you have over 100 listings and you are too busy to manage the load eBay will relist your items for you in 30 days (thank you eBay that is kind) but then they charge you for this service. Doesn't this reak of being a stealth tax? You might as well open up your front door and throw out 40p each month unless you are keeping an eye on your products and they are selling each time.  OK so it keeps the sold history see example but surely good feedback and polished images will mean you will get success if not more?  Positioning in search results again I haven't seen any evidence to prove this I suggest always doing 30 days as that gives a prompt to you to review why they're not selling.  Perhaps in ad-lister we can build some logic to say only if it sells then automatically re-list?

That brings me nicely along to the profit and loss utility due out in January 2012.  Version 1.0 is due out at the end of this week.  You can update your cost price and cost postage price via a spreadsheet and update all your inventory. The tool will then from that day forward retain all the fees incurred and identify the profit and loss.  So it would be good for you to implement this from February 1st.

On future releases we want to create some rules so that if people are using GTC we can advise them that if an item does not sell that in x days you will incur another 40p charge.

Remember the early bird fee is just £199+VAT a year this will allow you to assist us with any improvements to help you get more from this tool.  Ad-Lister will be focussed on saving you money as well as making you more money.

Sleep well

Signing off

Sean Sale (00:54am)


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03/01/2012
Variation improvements in Ad-Lister

We would welcome all existing Ad-Lister customers to view the new video available on YouTube showing off the improved variation utility in the pre-release version of Ad-Lister. 

We have been busy over the Christmas period understanding the issues and frustrations
with the current tool reading all email comments. 

Please let us know your thoughts and we can give you a login for the pre-release account which will work on your live data to allow you to test.  

Click here to see the video on youtube.
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